My Natalia

We accept returns on all full-price orders within 15 days from the day the merchandise is delivered. A 10% restocking fee will be charged to all returned orders. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. Shipping and handling charges are not refundable. The customer is responsible for return shipping. We recommend purchasing tracking and insurance, as we cannot accept responsibility for lost/damaged returns. We do not offer exchanges.

To return items please contact info@multiplytheworld.com. Be sure to include your name, and order number in the subject line of the email. Return Authorizations are given via e-mail only. We do not issue RA numbers over the phone. A 10% restocking fee will be charged to all returned orders.

Please include with your return a copy of your order including your contact information. Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by email when your return is complete.

International customers are liable for all import duties and customs that will be charged by your country for returns. Payment will be necessary to release your order from customs before delivery.